TERMS AND CONDITIONS


1. About the site: www.newkracklesounddesign.com is operated by newkrackle, LLC.  

2. Prices: Prices are in USD. Prices may be shown inclusive of VAT, depending on your location. VAT will be charged to private customers located in the EU, except for EU companies that enter a valid VAT ID-number at checkout. Customers outside the EU will not be charged VAT. Any transaction fees will depend on your chosen payment method and will be clearly listed before your purchase. 

3. Purchasing and Delivery:  Links to downloadable files are delivered to the email address you provide upon registration within 24 hours – and normally immediately after purchase. The email will contain links that are valid for 24 hours for 3 download attempts. If the links expire before you have downloaded your purchased product(s), please contact me and I will help you out. 

4. Usage rights and license: The license terms and usage rights for sound effect libraries purchased through A Sound Effect can be found in the End User License Agreement. Unless otherwise noted, this agreement governs all purchases made through newkrackle sound design.. 

5. Return policy and refunds: Since downloads unfortunately can’t be returned, all sales are final and there are no refunds, unless required by consumer laws. If returns are required by a consumer law, this return policy is only valid until download of the product(s) has begun. For business purchases, all sales are final. If you have problems with a download or defects in a product, please contact me via the contact page and I’ll help out. 

6. Indemnity: By using this site, you agree to indemnify newkrackle, LLC for any loss or damage that may be incurred by newkrackle, LLC, including without limitation legal fees, arising from your use of the Site or your use of any information obtained through the Site. 

7. Personal Data and Privacy: We will not sell, rent out or give away your email address or other contact information. Here is how we may use contact information you provide: 

• We will use your contact information when you make a purchase on the site to deliver download links, invoices and technical support when needed. 

• We may send you service messages such as login information, transactional messages, password and abandoned cart reminders and other notifications. 

• If you sign up for it, you’ll receive the newkrackle sound design newsletter. If you signed up by mistake or want to stop receiving it, each issue contains an unsubscribe form. You can also contact us to have your subscription cancelled at any time.